Phone: 519-661-CITY (2489) Ext. 4013

Mailing Address:
300 Dufferin Ave, Suite 314
P.O. Box 5035
London, ON
N6A 4L9

  • If you have a concern related to any of the matters listed below, please report it using the Service London Portal at or contact our Public Service Call Centre at 519-661-4570 or by email at
  • Snow plowing
  • Garbage collection and recycling
  • Road maintenance and construction
  • Sewers, drainage or basement flooding issues
  • Parks maintenance and forestry
  • By-laws enforced by Development & Compliance Services and property standards complaints
  • Abandoned shopping carts
  • Potholes, sidewalk repairs and road hazards
  • Walkways/pathways maintenance
  • Weeds and grass